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Profile of the month: Eurofins PSS Insourcing Solutions® (PSS)


Biopeople asked Jack Egelund Madsen, Director of Nordics Eurofins Professional Scientific Services Denmark A/S, to answer some basic questions about the company.

What is the background for your company/research?

Eurofins PSS Insourcing Solutions® (PSS) is a global, award-winning managed insourcing solution that provide scientific services and teams at the client’s site who are dedicated to running and managing the client’s laboratory services while eliminating headcount, co-employment and project-management worries.

We infuse our more than 55-year track record of scientific, regulatory, and laboratory operations expertise, as well as HR and great place to work best practices to recruit, hire, train, and manage highly qualified scientists to perform laboratory services at the client’s site, using their quality systems and equipment. Our teams will set up the laboratory and validate equipment according to the client’s SOPs and Lean laboratory practices as needed.

Partnering with the world’s largest bio/pharmaceutical companies, Eurofins PSS Insourcing Solutions employs and manages full-time employees and provides a comprehensive benefits package, as well as training, development and career advancement opportunities. Offering career pathing and these additional benefits allows us to attract, retain and motivate high-caliber employees to serve our clients’ unique needs around the world. Our on-site dedicated leaders manage our full-time employees and manage scientific insourced services free from co-employment. PSS is not staff augmentation, so it solves the challenges associated with the EU Temporary Agency’s Workers Directive 2008/104.

Describe your company/business area/area of research?

Our PSS Insourcing Solution® provides laboratory management services for clients who face workload/workforce challenges and require research and development and testing to remain at their facility. We have proven success providing dedicated teams for a variety of technical disciplines that span the drug development pipeline, including:

  • Analytical Chemistry
  • Microbiology
  • Environmental Monitoring
  • Proteomics
  • Biochemistry
  • Quality Assurance
  • Sampling
  • Stability
  • Biopharmaceuticals
  • Process Development
  • Biomedical Engineering
  • Method Development/Method Validation
  • Microscopy
  • Bioinformatics
  • Genomics
  • Cell & Molecular Biology
  • Immunochemistry
  • Sample Management
  • Medical Device Testing
  • Engineering
  • Project Management
  • Bioassay Characterization

With approximately 2,000 employees worldwide, Eurofins PSS Insourcing Solutions provides services at over 70 sites and approaching 20 countries throughout North America, Europe, and Asia Pacific and is part of Eurofins BioPharma Product Testing, which operates more than 37 laboratory locations, totaling more than 150,000 m3 worldwide.

What makes your company/research group unique?

Our project-based insourcing solutions specifically designed to give clients laboratory services support with flexible timeframes and no worries about co-employment and other regulatory concerns, at lower costs than fixed headcounts. Our PSS program, including onsite management, can accommodate groups of any size for longer term project needs adjusting the length of terms to meet client needs. Our first client 17 years ago is still continuously utilized PSS services.

We know how to find great people. We know how to take great care of them, so they in turn will take great care of our clients. That is the PSS philosophy.

What is your future goal/hope/dream?

Biopharmaceutical companies are constantly evaluating their strategies for more efficient and cost-effective drug development. Embracing Eurofins PSS Insourcing Solutions enables organizations to leverage internal capacities by collaborating with Eurofins PSS full-time highly qualified scientists from experienced backgrounds, without any co-employment issues. By maximizing the real-time exchange of scientific information and enabling high performing scientists engaged in providing services in a customer’s facility, the insourcing model encompasses the best elements of external outsourcing and in-house R&D activities. It should be noted that insourcing can form a long-term strategy in supporting pipelines, as well as providing the flexibility required in this sector. Trust and security in the partnership can provide strategic flexibility in meeting a client’s scientific needs for many years to come.

As the industry comes under increasing time and cost pressures, we will no doubt see continued growth of the use of insourcing programs. By partnering with Eurofins PSS clients can leverage in-house capabilities and strategically define scopes of work for both Eurofins talent and their own to prove key to long-term development success in today’s complex manufacturing climate.


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